Contact Center

Customer service through efficient Contact Center solutions

The tevitel Contact Center offers the option to organize cleverly your customers dialogue.  The tevitel system includes all necessary features for your perfect Call and Contact Center.
Our allround-systems combine all communication nets like ISDN, VoIP and GSM and offer you a nearly limitless flexibility – features descripted under the section Call Center - in connection with a modular expansion stages. Considerable routing and evaluation options always allow a complete supervision of your individuall service.
Be solid in accessibility, forward automatically to the correct subscriber, optimize your workflow and increase your efficiency. Like this you can automatically raise the number of contacts and also your customer's satisfaction.
Use voice-, e-mail-, fax- and text messages to administrate the complete customers interaction. Combine different locations to one virtual Contact Center to improve the interaction and drop down costs as well.
We gladly inform you on further options about our Contact Center solutions:  or +49 30 30203-555 Center L

Your advantages in a view:

  • high quality of service – independently on time and place
  • combine several locations  to one virtual Contact Center
  • low costs by integrating all communication channels in one system
  • more consistent and individual service enables identifying cross- and up selling opportunities

More links:




tel. GmbH

Hennigsdorfer Str. 114
13503 Berlin, Germany

Tel.: +49 (0)30 30203-0
Fax: -399
Support: -456